The greatest superpower that small business owners have is great service. With incredible service comes repeat customers and referred customers who also become repeat customers! By providing a delightful customer experience, people remember positive interactions with your small business and eventually return to your business again and again. Here are a number of important ways […]
Business Building
Misconceptions of Outsourcing
People have a few misconceptions regarding outsourcing: One of them is that it makes no sense to pay someone to perform something they can do themselves. Another mistaken belief is that they cannot afford to outsource. While they are valid issues, allow me to pose a few questions: Are you staying up too late? On […]
Testimonials, Reviews & Recommendations – What’s the difference?
Customer testimonials, reviews, and recommendations can all have an impact on your business, either positively or negatively. When brands and companies provide an exceptional experience, reviews, testimonials, and recommendations act as an undeniable mechanism for growth and customer engagement. Amazon does a brilliant job of rolling all three into its e-commerce platform, and reviews and […]
Stretch Yourself Challenge 2022
The Stretch Yourself Challenge 2022 is getting ready to start up soon! Are you in? Stretch Yourself Challenge As you probably know, the Ultimate Blog Challenge just finished up yesterday. I used my gratitude website, All About Gratitude, this quarter and wrote every day during August. Another challenge in the books. Another stretch completed. You […]
Stretch Yourself Challenge 2021
I have been busy this month of August. Actually, it is amazing to me that we are almost at the mid-point of the month! It is almost clichè at this point to say it… 2021 has been a challenge. Certainly, it has not been as crazy for me as 2020, but compared to other years… […]