Mind Tricks are the best thing in the galaxy! You’ve probably heard of Jedi Mind Tricks. Maybe you’ve wished it were real so that you could use them while marketing, but don’t worry because I’m here to help with some powerful tips and tricks for using your mind power to make others think what YOU want THEM TO THINK about YOUR BRAND or PRODUCT
Before I get deep into this, let me just acknowledge that using Jedi mind tricks may seem like a dark side tactic. But for marketers, it can actually be a powerful tool for influencing consumer behavior. By using the power of suggestion and subtle persuasion, marketers can use their Jedi mind tricks to nudge consumers toward making purchasing decisions that benefit both the consumer and the marketer.
For example, a marketer could use a Jedi mind trick to convince a consumer that they really do need that extra pair of shoes, or that upgrading to the deluxe version of a product is worth the extra cost. By tapping into the subconscious desires of consumers and guiding their decision-making, marketers can achieve their sales goals while still making customers feel like they are in control. So, embrace your inner Jedi and use your mind tricks for good!
I’ve got great news for you, and it will make your day (Go ahead… Make my day! – 2 movie references for those of you keeping score…)!
The Jedi are not real. But you can use your understanding of how the human brain works to get people engaged with your content and buy from you using Jedi Mind Tricks, also known as cognitive biases.
What Are Cognitive Biases?
A cognitive bias is an innate flaw in reasoning. What’s useful about cognitive biases is that they are something we all share. We are all susceptible to them, making them effective for marketing.
What’s especially interesting about cognitive biases is that they can work on us even if we understand them and are on guard against them. It is possible to avoid them, but it takes work and a real commitment to seeking out alternate points of view to do so.
A field of marketing known as neuromarketing is designed to use psychology to “hack” buyers’ brains. Keep reading to learn about some of the cognitive biases that can be useful in marketing and tips on how to use them to grow your audience.
The Bandwagon Effect
The Bandwagon Effect has historical roots. Initially, the bandwagon was a parade float where a band played, and spectators would be encouraged to jump on the bandwagon. The implication was that the people on the bandwagon were having more fun than those who were on the sidelines.
Over time, the term became useful to describe the behavior in voters in the waning days of a political campaign, when people who were on the fence decided to vote for the person who seemed likely to win. A similar thing happens when a professional sports team is on the road to a championship and suddenly, people who never cared about them become avid fans.
You can harness the bandwagon effect by highlighting the popularity of your company or its products and services. Some ways to do that include touting the number of people who have visited your site, the number of downloads, or using a slide-in that announces each sale that you make. That last one is often used on landing pages and it’s extremely effective.
The Reciprocity Bias
We have all experienced reciprocity bias. It’s what happens at the holidays when someone gives you a gift and, even if you’ve never exchanged gifts with the person in question, you feel a need to give them something in return. When someone gives you something, you want to give back.
In marketing, there are many ways to trigger the reciprocity bias. One popular method is to create a lead magnet that you give away for free in return for a visitor’s email address.
Another way to use reciprocity to build your audience is to give away a free sample of your product. Samples are inexpensive and don’t cost much to provide but they trigger a desire in the recipient to make up for the fact that you gave them something for free. The easiest way for them to do that is to buy your product. You can use this bias with services as well. Many online software providers give away a free trial to get people to buy a subscription.
The Scarcity Effect
The scarcity effect is something people talk about every day. You’ve heard of FOMO! It’s the fear of missing out and it’s one of the most powerful cognitive biases to use in marketing.
When people know something isn’t going to be around for long – or it’s available in limited numbers – they are more likely to buy it than they would be if they believed there was an unlimited supply. We have all done it. Even when there’s something we might not love, we start to wonder whether we’ll want it in the future and imagine how sad we’ll be that we didn’t take the opportunity to get it when we could.
You can use scarcity in your marketing in a variety of ways. A limited-time offer is a great way to introduce a sense of urgency to a deal. The same is true of a limited edition product. A lot of sales pages mention that the price being offered won’t be available forever and some even display a countdown clock.
The Frequency Illusion
The frequency illusion is sometimes referred to as the Baader-Meinhof phenomenon. It refers to a cognitive bias that makes us believe that a thing is occurring frequently simply because we notice it. A good example is when you learn a new word and suddenly it seems to be everywhere. The word isn’t being used more frequently than it was before. All that’s changed is that you now notice it.
One of the best ways to use the frequency illusion in marketing is with retargeting. Brand recognition is all about repetition. When someone visits your website, you can target them with ads on Facebook or Google. Each time they see your company name, it creates the frequency illusion and suddenly your brand is everywhere. The more familiar your brand is, the more likely people are to choose you over your competitors.
Loss Aversion
Have you ever had the feeling of not wanting to give something up even when it no longer serves you? That’s a cognitive bias known as loss aversion and it’s something that affects us all. It’s closely related to something called the sunk costs fallacy, which encourages us to keep putting money into something even when it hasn’t delivered the returns we expected.
Loss aversion can be used in marketing by offering something free at the end of a webinar. Even when people might want to leave the webinar, they have already received the freebie you’re offering – at least in their minds. They don’t want to give it up, so they keep watching.
Rewards programs can work the same way. They encourage people to come back and buy from you repeatedly because they want the free product or reward they’ll get at the end. Quizzes can also be an effective way to learn about your audience and trigger loss aversion.
The human brain is always fascinating and it’s highly susceptible to Jedi mind tricks like the ones we’ve explained here. If you want to attract more subscribers and customers, harnessing the power of cognitive biases is a good way to do it!
Elisa says
I am someone who will jump on a bandwagon for my sports teams. For instance, I’m not a huge hockey or basketball fan, but I’ll always root for my Philadelphia sports teams a) because everyone else around me is doing it, and b) because Philly deserves more sports trophies. 🙂
Also, I’ve never heard of loss aversion – but I definitely have fallen victim to it. I will always stay until the end of the webinar for the free download, coupon code, or discount. I have serious FOMO.
Great post!
Paul says
Knowing is a big part of the solution… Or at least knowing what to expect. Going forward, look at webinars and see how they do things… when do they make an offer, how long is the offer good for, when do they start the actual pitch… All good things to understand.
Doug says
I have just jumped on the Stanley Cup hockey bandwagon for the last few qualifying games without barely knowing they had even been playing this year. Sorry, that has been cutting into my blogging time.
So if there is no such thing as Jedi (I assume that is plural) are Ninjas real?
Some of these techniques were taught to me in high school in a previous century, but the application in a modern digital age is helpful.
Thanks Paul.
Paul says
It is all real, Doug… All of it! 🙂
Jeri Brunton says
This is all great stuff. I saved this article in my favorites and will use the six principles when marketing my blog. Thank you!!
Paul says
Excellent, Jeri – Let me know if you have any questions!